{"id":1029,"date":"2024-07-02T12:22:41","date_gmt":"2024-07-02T09:22:41","guid":{"rendered":"https:\/\/info-seed.com\/?page_id=1029"},"modified":"2025-08-25T12:56:47","modified_gmt":"2025-08-25T09:56:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/info-seed.com\/en\/terms-and-conditions\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-ly47eqyt-90e75b5342aa0fc4f0bf93b72322d730 footer_color avia-section-small avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1029'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-769fl1-f2beaa754f2543b89106958469828137\">\n#top .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n\n@media only screen and (min-width: 990px){ \n#top .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.responsive #top #wrap_all .flex_column.av-769fl1-f2beaa754f2543b89106958469828137{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n}\n<\/style>\n<div  class='flex_column av-769fl1-f2beaa754f2543b89106958469828137 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first no_margin flex_column_div av-animated-generic bottom-to-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d\">\n#top .av-special-heading.av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d{\nmargin:20px 0px 20px 0px;\npadding-bottom:0px;\n}\nbody .av-special-heading.av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d .av-special-heading-tag{\npadding:0px 0px 0px 0px;\n}\n.av-special-heading.av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ly47eld1-d2866f3e8443accd6eec2a2a10486a2d av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Privacy Policy<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-627tfp-6f184d9f8b8959c6e1f0a0d8c95b75c4 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1029'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-4esr9h-5584c6e8618e848d718d4fe26eaa7900 av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_div av-animated-generic bottom-to-top  '     ><section  class='av_textblock_section av-34qnwl-63a4d6e2ddc460a15a563375972db154 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ul data-start=\"2085\" data-end=\"2209\">\n<li data-start=\"2133\" data-end=\"2209\">\n<p data-start=\"164\" data-end=\"197\"><strong data-start=\"164\" data-end=\"181\">Last Updated:<\/strong> [25\/08\/2025]<\/p>\n<hr data-start=\"393\" data-end=\"396\" \/>\n<h2 data-start=\"398\" data-end=\"418\">1. Introduction<\/h2>\n<p data-start=\"419\" data-end=\"760\">Infoseed Information Systems FZC (\u201cInfoseed\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) provides digital solutions including Zeedly, a WhatsApp-based ordering and messaging platform. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, including integrations with Google APIs and Meta\u2019s WhatsApp Business API.<\/p>\n<p data-start=\"762\" data-end=\"877\">By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.<\/p>\n<\/li>\n<li data-start=\"2133\" data-end=\"2209\">\n<p data-start=\"199\" data-end=\"391\"><strong data-start=\"199\" data-end=\"216\">Company Name:<\/strong> Infoseed Information Systems FZC (operating as InfoSeed and Zeedly)<br data-start=\"284\" data-end=\"287\" \/><strong data-start=\"287\" data-end=\"299\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/info-seed.com\" target=\"_new\" rel=\"noopener\" data-start=\"300\" data-end=\"346\">https:\/\/info-seed.com<\/a><br data-start=\"346\" data-end=\"349\" \/><strong data-start=\"349\" data-end=\"367\">Contact Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"368\" data-end=\"389\">support@info-seed.com<\/a><\/p>\n<hr data-start=\"393\" data-end=\"396\" \/>\n<h2 data-start=\"398\" data-end=\"418\">1. Introduction<\/h2>\n<p data-start=\"419\" data-end=\"760\">Infoseed Information Systems FZC (\u201cInfoseed\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) provides digital solutions including Zeedly, a WhatsApp-based ordering and messaging platform. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, including integrations with Google APIs and Meta\u2019s WhatsApp Business API.<\/p>\n<p data-start=\"762\" data-end=\"877\">By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.<\/p>\n<hr data-start=\"879\" data-end=\"882\" \/>\n<h2 data-start=\"884\" data-end=\"914\">2. Information We Collect<\/h2>\n<p data-start=\"915\" data-end=\"987\">When you use our services, we may collect the following types of data:<\/p>\n<ul data-start=\"989\" data-end=\"1567\">\n<li data-start=\"989\" data-end=\"1087\">\n<p data-start=\"991\" data-end=\"1087\"><strong data-start=\"991\" data-end=\"1016\">Personal Information:<\/strong> Name, email address, phone number, and business details you provide.<\/p>\n<\/li>\n<li data-start=\"1088\" data-end=\"1191\">\n<p data-start=\"1090\" data-end=\"1191\"><strong data-start=\"1090\" data-end=\"1115\">Business Information:<\/strong> Business ID, WhatsApp Business Account (WABA) ID, WhatsApp phone numbers.<\/p>\n<\/li>\n<li data-start=\"1192\" data-end=\"1298\">\n<p data-start=\"1194\" data-end=\"1298\"><strong data-start=\"1194\" data-end=\"1212\">Campaign Data:<\/strong> Templates, campaign settings, and analytics (sent, delivered, read, clicked, cost).<\/p>\n<\/li>\n<li data-start=\"1299\" data-end=\"1421\">\n<p data-start=\"1301\" data-end=\"1421\"><strong data-start=\"1301\" data-end=\"1314\">Log Data:<\/strong> IP address, browser type, browser version, visited pages, time and date of access, and usage statistics.<\/p>\n<\/li>\n<li data-start=\"1422\" data-end=\"1567\">\n<p data-start=\"1424\" data-end=\"1567\"><strong data-start=\"1424\" data-end=\"1436\">Cookies:<\/strong> We use cookies to improve user experience. You may disable cookies in your browser, but some features may not function properly.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1569\" data-end=\"1572\" \/>\n<h2 data-start=\"1574\" data-end=\"1600\">3. Use of Information<\/h2>\n<p data-start=\"1601\" data-end=\"1638\">We use the collected data only for:<\/p>\n<ol data-start=\"1639\" data-end=\"1912\">\n<li data-start=\"1639\" data-end=\"1682\">\n<p data-start=\"1642\" data-end=\"1682\">Delivering and improving our services.<\/p>\n<\/li>\n<li data-start=\"1683\" data-end=\"1738\">\n<p data-start=\"1686\" data-end=\"1738\">Verifying and managing WhatsApp Business Accounts.<\/p>\n<\/li>\n<li data-start=\"1739\" data-end=\"1784\">\n<p data-start=\"1742\" data-end=\"1784\">Sending and managing WhatsApp campaigns.<\/p>\n<\/li>\n<li data-start=\"1785\" data-end=\"1831\">\n<p data-start=\"1788\" data-end=\"1831\">Providing campaign performance analytics.<\/p>\n<\/li>\n<li data-start=\"1832\" data-end=\"1912\">\n<p data-start=\"1835\" data-end=\"1912\">Enabling integrations that you explicitly authorize, such as Google Sheets.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1914\" data-end=\"1992\">We <strong data-start=\"1917\" data-end=\"1927\">do not<\/strong> use your data for unrelated advertising, profiling, or resale.<\/p>\n<hr data-start=\"1994\" data-end=\"1997\" \/>\n<h2 data-start=\"1999\" data-end=\"2042\">4. Meta \/ WhatsApp Data Access and Use<\/h2>\n<p data-start=\"2043\" data-end=\"2193\">Our platform integrates with Meta\u2019s WhatsApp Business API. When you connect your WhatsApp Business Account, we may access and process the following:<\/p>\n<ul data-start=\"2195\" data-end=\"2380\">\n<li data-start=\"2195\" data-end=\"2223\">\n<p data-start=\"2197\" data-end=\"2223\">Business ID and WABA ID.<\/p>\n<\/li>\n<li data-start=\"2224\" data-end=\"2275\">\n<p data-start=\"2226\" data-end=\"2275\">WhatsApp phone numbers linked to your business.<\/p>\n<\/li>\n<li data-start=\"2276\" data-end=\"2317\">\n<p data-start=\"2278\" data-end=\"2317\">Message templates used for campaigns.<\/p>\n<\/li>\n<li data-start=\"2318\" data-end=\"2380\">\n<p data-start=\"2320\" data-end=\"2380\">Campaign analytics (sent, delivered, read, clicked, cost).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2382\" data-end=\"2404\"><strong data-start=\"2382\" data-end=\"2402\">Important Notes:<\/strong><\/p>\n<ul data-start=\"2405\" data-end=\"2793\">\n<li data-start=\"2405\" data-end=\"2495\">\n<p data-start=\"2407\" data-end=\"2495\">We do not collect personal Facebook data (friends, photos, posts, or profile details).<\/p>\n<\/li>\n<li data-start=\"2496\" data-end=\"2598\">\n<p data-start=\"2498\" data-end=\"2598\">Data is used <strong data-start=\"2511\" data-end=\"2519\">only<\/strong> to verify WABA ownership, deliver campaigns, and generate analytics reports.<\/p>\n<\/li>\n<li data-start=\"2599\" data-end=\"2703\">\n<p data-start=\"2601\" data-end=\"2703\">All Meta access tokens are encrypted, rotated regularly, and never shared with unauthorized parties.<\/p>\n<\/li>\n<li data-start=\"2704\" data-end=\"2793\">\n<p data-start=\"2706\" data-end=\"2793\">We do not share WhatsApp\/Facebook data with third parties, except as required by law.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2795\" data-end=\"2798\" \/>\n<h2 data-start=\"2800\" data-end=\"2831\">5. Google User Data Access<\/h2>\n<p data-start=\"2832\" data-end=\"2920\">Infoseed provides integrations with Google Sheets to automate WhatsApp communications.<\/p>\n<ul data-start=\"2922\" data-end=\"3295\">\n<li data-start=\"2922\" data-end=\"2976\">\n<p data-start=\"2924\" data-end=\"2976\">We only access spreadsheets you explicitly select.<\/p>\n<\/li>\n<li data-start=\"2977\" data-end=\"3113\">\n<p data-start=\"2979\" data-end=\"3113\">Data is retrieved in real-time to power chatbot flows and customer interactions (e.g., order status, appointments, product details).<\/p>\n<\/li>\n<li data-start=\"3114\" data-end=\"3232\">\n<p data-start=\"3116\" data-end=\"3232\">We do not permanently store Google Sheet contents. Temporary cached data is deleted once the request is completed.<\/p>\n<\/li>\n<li data-start=\"3233\" data-end=\"3295\">\n<p data-start=\"3235\" data-end=\"3295\">We never access or store other files in your Google Drive.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3297\" data-end=\"3367\">You may revoke access at any time from your Google account settings.<\/p>\n<hr data-start=\"3369\" data-end=\"3372\" \/>\n<h2 data-start=\"3374\" data-end=\"3396\">6. Data Retention<\/h2>\n<ul data-start=\"3397\" data-end=\"3647\">\n<li data-start=\"3397\" data-end=\"3458\">\n<p data-start=\"3399\" data-end=\"3458\">WhatsApp\/Meta and Google data are processed in real time.<\/p>\n<\/li>\n<li data-start=\"3459\" data-end=\"3523\">\n<p data-start=\"3461\" data-end=\"3523\">Any temporary cache is cleared immediately after processing.<\/p>\n<\/li>\n<li data-start=\"3524\" data-end=\"3647\">\n<p data-start=\"3526\" data-end=\"3647\">You may request deletion of your data by contacting us at <strong data-start=\"3584\" data-end=\"3609\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3586\" data-end=\"3607\">support@info-seed.com<\/a><\/strong>, and we will comply within 30 days.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3649\" data-end=\"3652\" \/>\n<h2 data-start=\"3654\" data-end=\"3675\">7. Data Security<\/h2>\n<ul data-start=\"3676\" data-end=\"3959\">\n<li data-start=\"3676\" data-end=\"3756\">\n<p data-start=\"3678\" data-end=\"3756\">All tokens and credentials from Meta and Google APIs are securely encrypted.<\/p>\n<\/li>\n<li data-start=\"3757\" data-end=\"3832\">\n<p data-start=\"3759\" data-end=\"3832\">Access to data is strictly limited to authorized systems and personnel.<\/p>\n<\/li>\n<li data-start=\"3833\" data-end=\"3959\">\n<p data-start=\"3835\" data-end=\"3959\">While we apply industry-standard security measures, no method of storage or transmission over the internet is 100% secure.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3961\" data-end=\"3964\" \/>\n<h2 data-start=\"3966\" data-end=\"3986\">8. Data Sharing<\/h2>\n<p data-start=\"3987\" data-end=\"4071\">We do not share or sell user data to third parties. Data may only be disclosed if:<\/p>\n<ul data-start=\"4072\" data-end=\"4163\">\n<li data-start=\"4072\" data-end=\"4117\">\n<p data-start=\"4074\" data-end=\"4117\">Required by applicable law or regulation.<\/p>\n<\/li>\n<li data-start=\"4118\" data-end=\"4163\">\n<p data-start=\"4120\" data-end=\"4163\">Explicit consent is provided by the user.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4165\" data-end=\"4168\" \/>\n<h2 data-start=\"4170\" data-end=\"4196\">9. Children\u2019s Privacy<\/h2>\n<p data-start=\"4197\" data-end=\"4366\">Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.<\/p>\n<hr data-start=\"4368\" data-end=\"4371\" \/>\n<h2 data-start=\"4373\" data-end=\"4412\">10. Changes to This Privacy Policy<\/h2>\n<p data-start=\"4413\" data-end=\"4539\">We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised \u201cLast Updated\u201d date.<\/p>\n<hr data-start=\"4541\" data-end=\"4544\" \/>\n<h2 data-start=\"4546\" data-end=\"4565\">11. Contact Us<\/h2>\n<p data-start=\"4566\" data-end=\"4650\">For any questions or concerns regarding this Privacy Policy, please contact us at:<\/p>\n<p data-start=\"4652\" data-end=\"4759\"><strong data-start=\"4652\" data-end=\"4662\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4663\" data-end=\"4684\">support@info-seed.com<\/a><br data-start=\"4684\" data-end=\"4687\" \/><strong data-start=\"4687\" data-end=\"4699\">Address:<\/strong> Infoseed Information Systems FZC Dubai.<\/p>\n<\/li>\n<li data-start=\"2133\" data-end=\"2209\">Address 7thCircle Jordan-Amman<br \/>\nAddress Riyadh-Saudi Arabia -the garage-office.<\/p>\n<hr data-start=\"879\" data-end=\"882\" \/>\n<h2 data-start=\"884\" data-end=\"914\">2. Information We Collect<\/h2>\n<p data-start=\"915\" data-end=\"987\">When you use our services, we may collect the following types of data:<\/p>\n<ul data-start=\"989\" data-end=\"1567\">\n<li data-start=\"989\" data-end=\"1087\">\n<p data-start=\"991\" data-end=\"1087\"><strong data-start=\"991\" data-end=\"1016\">Personal Information:<\/strong> Name, email address, phone number, and business details you provide.<\/p>\n<\/li>\n<li data-start=\"1088\" data-end=\"1191\">\n<p data-start=\"1090\" data-end=\"1191\"><strong data-start=\"1090\" data-end=\"1115\">Business Information:<\/strong> Business ID, WhatsApp Business Account (WABA) ID, WhatsApp phone numbers.<\/p>\n<\/li>\n<li data-start=\"1192\" data-end=\"1298\">\n<p data-start=\"1194\" data-end=\"1298\"><strong data-start=\"1194\" data-end=\"1212\">Campaign Data:<\/strong> Templates, campaign settings, and analytics (sent, delivered, read, clicked, cost).<\/p>\n<\/li>\n<li data-start=\"1299\" data-end=\"1421\">\n<p data-start=\"1301\" data-end=\"1421\"><strong data-start=\"1301\" data-end=\"1314\">Log Data:<\/strong> IP address, browser type, browser version, visited pages, time and date of access, and usage statistics.<\/p>\n<\/li>\n<li data-start=\"1422\" data-end=\"1567\">\n<p data-start=\"1424\" data-end=\"1567\"><strong data-start=\"1424\" data-end=\"1436\">Cookies:<\/strong> We use cookies to improve user experience. You may disable cookies in your browser, but some features may not function properly.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1569\" data-end=\"1572\" \/>\n<h2 data-start=\"1574\" data-end=\"1600\">3. Use of Information<\/h2>\n<p data-start=\"1601\" data-end=\"1638\">We use the collected data only for:<\/p>\n<ol data-start=\"1639\" data-end=\"1912\">\n<li data-start=\"1639\" data-end=\"1682\">\n<p data-start=\"1642\" data-end=\"1682\">Delivering and improving our services.<\/p>\n<\/li>\n<li data-start=\"1683\" data-end=\"1738\">\n<p data-start=\"1686\" data-end=\"1738\">Verifying and managing WhatsApp Business Accounts.<\/p>\n<\/li>\n<li data-start=\"1739\" data-end=\"1784\">\n<p data-start=\"1742\" data-end=\"1784\">Sending and managing WhatsApp campaigns.<\/p>\n<\/li>\n<li data-start=\"1785\" data-end=\"1831\">\n<p data-start=\"1788\" data-end=\"1831\">Providing campaign performance analytics.<\/p>\n<\/li>\n<li data-start=\"1832\" data-end=\"1912\">\n<p data-start=\"1835\" data-end=\"1912\">Enabling integrations that you explicitly authorize, such as Google Sheets.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1914\" data-end=\"1992\">We <strong data-start=\"1917\" data-end=\"1927\">do not<\/strong> use your data for unrelated advertising, profiling, or resale.<\/p>\n<hr data-start=\"1994\" data-end=\"1997\" \/>\n<h2 data-start=\"1999\" data-end=\"2042\">4. Meta \/ WhatsApp Data Access and Use<\/h2>\n<p data-start=\"2043\" data-end=\"2193\">Our platform integrates with Meta\u2019s WhatsApp Business API. When you connect your WhatsApp Business Account, we may access and process the following:<\/p>\n<ul data-start=\"2195\" data-end=\"2380\">\n<li data-start=\"2195\" data-end=\"2223\">\n<p data-start=\"2197\" data-end=\"2223\">Business ID and WABA ID.<\/p>\n<\/li>\n<li data-start=\"2224\" data-end=\"2275\">\n<p data-start=\"2226\" data-end=\"2275\">WhatsApp phone numbers linked to your business.<\/p>\n<\/li>\n<li data-start=\"2276\" data-end=\"2317\">\n<p data-start=\"2278\" data-end=\"2317\">Message templates used for campaigns.<\/p>\n<\/li>\n<li data-start=\"2318\" data-end=\"2380\">\n<p data-start=\"2320\" data-end=\"2380\">Campaign analytics (sent, delivered, read, clicked, cost).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2382\" data-end=\"2404\"><strong data-start=\"2382\" data-end=\"2402\">Important Notes:<\/strong><\/p>\n<ul data-start=\"2405\" data-end=\"2793\">\n<li data-start=\"2405\" data-end=\"2495\">\n<p data-start=\"2407\" data-end=\"2495\">We do not collect personal Facebook data (friends, photos, posts, or profile details).<\/p>\n<\/li>\n<li data-start=\"2496\" data-end=\"2598\">\n<p data-start=\"2498\" data-end=\"2598\">Data is used <strong data-start=\"2511\" data-end=\"2519\">only<\/strong> to verify WABA ownership, deliver campaigns, and generate analytics reports.<\/p>\n<\/li>\n<li data-start=\"2599\" data-end=\"2703\">\n<p data-start=\"2601\" data-end=\"2703\">All Meta access tokens are encrypted, rotated regularly, and never shared with unauthorized parties.<\/p>\n<\/li>\n<li data-start=\"2704\" data-end=\"2793\">\n<p data-start=\"2706\" data-end=\"2793\">We do not share WhatsApp\/Facebook data with third parties, except as required by law.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2795\" data-end=\"2798\" \/>\n<h2 data-start=\"2800\" data-end=\"2831\">5. Google User Data Access<\/h2>\n<p data-start=\"2832\" data-end=\"2920\">Infoseed provides integrations with Google Sheets to automate WhatsApp communications.<\/p>\n<ul data-start=\"2922\" data-end=\"3295\">\n<li data-start=\"2922\" data-end=\"2976\">\n<p data-start=\"2924\" data-end=\"2976\">We only access spreadsheets you explicitly select.<\/p>\n<\/li>\n<li data-start=\"2977\" data-end=\"3113\">\n<p data-start=\"2979\" data-end=\"3113\">Data is retrieved in real-time to power chatbot flows and customer interactions (e.g., order status, appointments, product details).<\/p>\n<\/li>\n<li data-start=\"3114\" data-end=\"3232\">\n<p data-start=\"3116\" data-end=\"3232\">We do not permanently store Google Sheet contents. Temporary cached data is deleted once the request is completed.<\/p>\n<\/li>\n<li data-start=\"3233\" data-end=\"3295\">\n<p data-start=\"3235\" data-end=\"3295\">We never access or store other files in your Google Drive.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3297\" data-end=\"3367\">You may revoke access at any time from your Google account settings.<\/p>\n<hr data-start=\"3369\" data-end=\"3372\" \/>\n<h2 data-start=\"3374\" data-end=\"3396\">6. Data Retention<\/h2>\n<ul data-start=\"3397\" data-end=\"3647\">\n<li data-start=\"3397\" data-end=\"3458\">\n<p data-start=\"3399\" data-end=\"3458\">WhatsApp\/Meta and Google data are processed in real time.<\/p>\n<\/li>\n<li data-start=\"3459\" data-end=\"3523\">\n<p data-start=\"3461\" data-end=\"3523\">Any temporary cache is cleared immediately after processing.<\/p>\n<\/li>\n<li data-start=\"3524\" data-end=\"3647\">\n<p data-start=\"3526\" data-end=\"3647\">You may request deletion of your data by contacting us at <strong data-start=\"3584\" data-end=\"3609\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3586\" data-end=\"3607\">support@info-seed.com<\/a><\/strong>, and we will comply within 30 days.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3649\" data-end=\"3652\" \/>\n<h2 data-start=\"3654\" data-end=\"3675\">7. Data Security<\/h2>\n<ul data-start=\"3676\" data-end=\"3959\">\n<li data-start=\"3676\" data-end=\"3756\">\n<p data-start=\"3678\" data-end=\"3756\">All tokens and credentials from Meta and Google APIs are securely encrypted.<\/p>\n<\/li>\n<li data-start=\"3757\" data-end=\"3832\">\n<p data-start=\"3759\" data-end=\"3832\">Access to data is strictly limited to authorized systems and personnel.<\/p>\n<\/li>\n<li data-start=\"3833\" data-end=\"3959\">\n<p data-start=\"3835\" data-end=\"3959\">While we apply industry-standard security measures, no method of storage or transmission over the internet is 100% secure.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3961\" data-end=\"3964\" \/>\n<h2 data-start=\"3966\" data-end=\"3986\">8. Data Sharing<\/h2>\n<p data-start=\"3987\" data-end=\"4071\">We do not share or sell user data to third parties. Data may only be disclosed if:<\/p>\n<ul data-start=\"4072\" data-end=\"4163\">\n<li data-start=\"4072\" data-end=\"4117\">\n<p data-start=\"4074\" data-end=\"4117\">Required by applicable law or regulation.<\/p>\n<\/li>\n<li data-start=\"4118\" data-end=\"4163\">\n<p data-start=\"4120\" data-end=\"4163\">Explicit consent is provided by the user.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4165\" data-end=\"4168\" \/>\n<h2 data-start=\"4170\" data-end=\"4196\">9. Children\u2019s Privacy<\/h2>\n<p data-start=\"4197\" data-end=\"4366\">Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.<\/p>\n<hr data-start=\"4368\" data-end=\"4371\" \/>\n<h2 data-start=\"4373\" data-end=\"4412\">10. Changes to This Privacy Policy<\/h2>\n<p data-start=\"4413\" data-end=\"4539\">We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised \u201cLast Updated\u201d date.<\/p>\n<hr data-start=\"4541\" data-end=\"4544\" \/>\n<h2 data-start=\"4546\" data-end=\"4565\">11. Contact Us<\/h2>\n<p data-start=\"4566\" data-end=\"4650\">For any questions or concerns regarding this Privacy Policy, please contact us at:<\/p>\n<p data-start=\"4652\" data-end=\"4759\"><strong data-start=\"4652\" data-end=\"4662\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4663\" data-end=\"4684\">support@info-seed.com<\/a><\/p>\n<p data-start=\"2135\" data-end=\"2209\">\n<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":1039,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1029","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Info Seed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info-seed.com\/en\/terms-and-conditions\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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