Industries / Retail & E-commerce
Create better shopping experiences
Make buying easy by connecting touchpoints with personalized digital conversations.
Explore Agentic SupportInfoSeed clients
Trusted by retail brands
AI digital-transformation advisorAI-generated suggestions; final scope is confirmed in consultation.
Describe your challenge, get tailored solutions
For Retail & E-commerce leaders: tell us what slows your digital transformation and our AI suggests matching InfoSeed services.
Recommended solutions
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Speed, quality, and reliability
on a global scale
Illustrative reference figures — not verified InfoSeed results.
Use cases
Say goodbye to cart abandonment
Remind customers about unfinished orders with timely, personalized WhatsApp and SMS messages.
01InfoSeed conversation
Elegance StoreOnline
Today
Elegance Store
Hi Sara! We noticed you left a leather bag in your cart today.
9:41Make shopping better
Let customers shop on their favorite channels with an AI assistant, delivery updates, and order confirmations.
02InfoSeed conversation
Elegance StoreOnline
Today
You
I'm looking for a formal black abaya for work, crepe fabric if possible.
9:41From social ads to chat
Turn clicks on social media ads into direct sales conversations.
03InfoSeed conversation
Elegance StoreOnline
Today
You
I saw your ad about the new offers — is the deal still on?
9:41Features
Live chat
Customers reach the right agent with their order history.
Self-serve chatbot
Always-on support with smooth handover.
Verification codes
Confirm identity and protect accounts.
Built for your function
Marketing
Lower acquisition costs and turn interest into purchases with click-to-WhatsApp ads, points reminders, and recommendations.
An end-to-end automated shopping journey on WhatsApp
- Discover products via guided menus
- Personalized recommendations from past purchases
- Check stock and nearby branches
- Recover abandoned carts
- Return and refund notifications
- Escalate to agents when needed
Success stories