A whole team on one number
Many agents reply from the same number with automatic assignment.
Verified numberAssistant + team
Infoseed / Engagement ChannelsWhatsApp
WhatsApp Business for your whole team
One official WhatsApp number your team and AI assistant reply from, with campaigns, templates, and reports.
InfoseedOne number, shared contextConversations
Customer 1
9:41Hello, is the new perfume in stock?
Customer 2
9:42Yes please
Customer 3
9:43I'll take Musk Al-Layl, 100ml
Assigned teamCustomer care
Customer conversation
Message
WhatsAppIllustrative workspace · Sample data
WhatsApp in your customer's journey
A full WhatsApp Business conversation: enquiry, catalog, and order — on one verified number.
WhatsApp campaigns
Send offers and reminders with approved templates.
Catalog & orderCampaigns & reports
Built around the way you work
Prepare your business number, templates, consent, and team assignments.
Official API
Through WhatsApp Business Platform.
Multi-agent
One number for everyone.
AI assistant
Instant automatic replies.
Templates
Approved messages.
Catalog
Show your products.
Reports
Chat and campaign performance.
WhatsApp capabilities
- Connect unlimited agents
- Skills-based routing
- Internal notes
- Conversation handoff
- Per-agent analytics
A connected experience with Infoseed
- Official, not an unapproved third party
- Unified inbox
- Built-in customer history
- Help with verification
See it in action
Official WhatsApp for your team and customers
A full WhatsApp Business conversation: enquiry, catalog, and order — on one verified number.
InfoSeedBusiness account · Online
Today
Customer
Hello, is the new perfume in stock?
9:411 / 8
How it works
- Verified number
An official business account with the verified badge.
- Assistant + team
Instant AI replies with smooth agent takeover.
- Catalog & order
Customers browse and buy without leaving the chat.
- Campaigns & reports
Approved templates and per-message performance.
Connected to your everyday tools
Bring the relevant customer and order context into the journey. Connection availability and configuration are confirmed with the Infoseed team for your systems and requirements.
Integrations Hub
Sync orders & customers
Connect the store & track orders
Sync products & orders
Sync contacts & deals
Sync customer records
Link invoices & inventory
Export reports automaticallyFreshdesk
Escalate & follow up tickets
Escalate & follow up tickets
Before you begin
Questions about WhatsApp
Prepare your business number, templates, consent, and team assignments.
Success stories