Terms of Use

The Infoseed platforms — including the website and every web interface, portal, cloud platform, and application programming interface (collectively, the “Infoseed Platforms”) — are operated by Infoseed Information Systems FZC (“Infoseed”, “we”, “us”). They enable communication with end users via WhatsApp, SMS, and other channels, and include the solutions and features described on the website, whether a service is provided on a trial basis or free of charge in any other way.

Access to and use of the Infoseed Platforms is subject to these terms and conditions (the “Terms”). By accessing or using the Infoseed Platforms, you agree to be bound by these Terms, which Infoseed may amend at any time without notice. In the event of any conflict between these Terms of Use and a service agreement concluded with Infoseed, the service agreement prevails.

General Provisions

“You” means you, any user of one or more of the Infoseed Platforms, including without limitation any legal entity that has a service agreement with Infoseed to use and access one or more of the Infoseed Platforms.

The services are intended for business use or use in connection with an individual’s trade, craft, or profession only.

Use of the Infoseed Platforms

When accessing or using the Infoseed Platforms, you warrant the following:

  • That you will comply with all applicable laws and regulations in connection with your activities while using the Infoseed Platforms, in addition to your access to and use of them.
  • That you bear full responsibility for the content, including the accuracy of the information and content you upload to the Infoseed Platforms, and you acknowledge and agree that Infoseed bears no responsibility for monitoring or blocking any content or information.
  • That you are solely responsible for purchasing, maintaining, and securing your network connections and links from your systems to the Infoseed Platforms, and for all problems, circumstances, delays, delivery failures, and all other losses or damages arising from or related to network connections, communication links, or the internet.
  • That you will not use the Infoseed Platforms to distribute or transmit any material that is unlawful, harmful, offensive, defamatory, threatening, harassing, racially or religiously discriminatory, contrary to the principles of Islamic Sharia or public policy, that facilitates or incites illegal activity, displays inappropriate images, promotes or incites unlawful violence, involves discrimination on the basis of race, gender, color, religious belief, or disability, or infringes the copyright, trademark, or other intellectual property rights of Infoseed or any third party.
  • That you will not attempt to copy, modify, reproduce, frame, replicate, republish, download, display, transmit, or distribute all or any part of the Infoseed Platforms in any form or by any media or means, or create derivative works from them.
  • That you will not attempt to decompile, disassemble, or reverse engineer all or any part of the Infoseed Platforms.
  • That you will not access all or any part of the Infoseed Platforms in order to build a product or service that competes with Infoseed’s business and/or the Infoseed Platforms.
  • That you will not transfer, resell, rent, license, or otherwise make the services provided through the Platforms available to any third party.
  • That you will not introduce, or permit the introduction of, any virus or security vulnerability into the Infoseed Platforms or Infoseed’s information networks and systems.

Liability and Disclaimer

To the maximum extent permitted by law, Infoseed does not warrant or undertake that:

The Infoseed Platforms (including their content) are provided to you on an “as is” and “as available” basis, provided that you bear full responsibility for assessing the suitability of accessing and using the Infoseed Platforms, and you alone bear the risks arising from that. The Infoseed Platforms may be modified without prior notice.

Infoseed shall bear no liability or obligation towards you in connection with any loss or damage you suffer, including without limitation damage to your software or devices or loss of data, due to your use of or access to the Infoseed Platforms, or their unavailability.

Infoseed reserves the right, without prior notice, to restrict, suspend, or terminate your access to all or some of the Infoseed Platforms or any content or feature at any time, and we shall bear no liability for any loss, cost, or damage that may arise as a result.

Infoseed’s liability for any breach of any term or provision of these Terms is limited, at Infoseed’s discretion, to re-supplying any service or paying the value of the fees paid by the customer, less all payments and costs to third-party service providers used in connection with providing the service to you.

To the maximum extent permitted by law, Infoseed shall in no event be liable to you for any direct or indirect loss (including without limitation lost profits or loss of sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunities, or loss of goodwill or reputation, or any consequential loss or damage), regardless of how it occurs.

You agree to indemnify Infoseed and each of its directors, officers, employees, and agents against any claim, demand, loss, or expense arising from your breach of these Terms and your access to and/or use of the Infoseed Platforms, including anything resulting from your submission of content to the Infoseed Platforms in any form.

  • The performance of the Infoseed Platforms will meet your requirements.
  • Your use of or access to the Infoseed Platforms will be continuous and uninterrupted.
  • The Infoseed Platforms are free of any defects, viruses, or security vulnerabilities.
  • The accuracy, reliability, or completeness of any content on any of the Infoseed Platforms.

Linked Sites

The Infoseed Platforms may contain links to other sites or be integrated with other platforms. Those links and integrated platforms are made available for convenience only and may not be updated or maintained.

Unless expressly stated otherwise, Infoseed does not endorse the content on those websites and integrated platforms and bears no responsibility for it, and Infoseed does not control or hold rights in those linked sites or integrated platforms.

Infoseed does not guarantee that the functions available on the Infoseed Platforms, such as links and integrated platforms, will be uninterrupted or error-free, or that defects will be corrected or that the server making them available is free of viruses or security vulnerabilities.

Infoseed bears no liability to you or to any other person in the event of interference with or damage to your computer systems in connection with the use of or access to the Infoseed Platforms or the linked websites or integrated platforms.

Intellectual Property Rights

Infoseed owns, or is licensed by third parties to, all rights, title, and interest (including copyright, designs, patents, trademarks, and other intellectual property rights) in the Infoseed Platforms and in all materials (including all text, graphics, logos, audio files, and software) available on and through the Infoseed Platforms (the “Content”).

Your access to and use of the Infoseed Platforms and any of the Content does not grant or transfer to you any rights, title, or interest in relation to the Infoseed Platforms or the Content. However, Infoseed grants you a license to access and use the Infoseed Platforms and view the Content during the term of any service agreement concluded with Infoseed, subject to these Terms.

Reproduction or redistribution of the Infoseed Platforms or the Content is prohibited and may result in civil and criminal penalties. In addition, you are prohibited from copying the Content to any other server or site, and any support for publishing, copying, or distribution is expressly prohibited.

Definitions

In these Terms:

  • “Affiliate” means, in relation to a given entity or legal person: a person directly or indirectly controlled by, controlling, or under common control with that entity or legal person; any trust or estate in which the first person is a trustee, executor, or acts in a similar capacity; or any collective investment scheme managed or operated directly or indirectly by that person.
  • “Control” means, in relation to any person, the possession of direct or indirect authority to direct or cause the direction of that person’s management, whether through ownership of shares, securities, partnership or other ownership interests, agreement, or otherwise; a person owning 50% or more of the share capital or voting securities of another person is deemed to control that person.
  • “Intellectual Property Rights” means any and all intellectual and industrial property rights existing anywhere in the world, including copyright, patents, designs, and trademarks, whether currently existing or not, and whether registered or registrable, and includes rights to protect trade secrets and confidential information for the full duration of those rights and any renewal or extension thereof.
  • “Virus” means anything or device (including any software, code, or file) capable of preventing, impairing, or adversely affecting the operation of any computer software, device, network, or any communications service, or adversely affecting the user experience, including worms and Trojan horses.
  • “Security Vulnerability” means a weakness in the computational logic (including code) found in software and hardware components that, when exploited, leads to an adverse effect on its confidentiality, integrity, or availability.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, in whole or in part, the provision shall apply with whatever deletion or modification is necessary so that it is legal, valid, and enforceable and gives effect to the commercial intent of these Terms. If deletion or modification is not possible, that provision or part thereof, to the extent it is unlawful, invalid, or unenforceable, shall be deemed not to form part of these Terms, and the legality, validity, and enforceability of the remaining Terms shall not be affected.

Governing Law and Jurisdiction

If you are outside the Kingdom of Saudi Arabia: your use of the Infoseed Platforms and these Terms is governed by the laws of England and Wales and is subject to the non-exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC). For disputes valued at less than AED 1,000,000, the DIFC Small Claims Tribunal has exclusive jurisdiction over such disputes.

If you are in the Kingdom of Saudi Arabia:

  • Your use of the Infoseed Platforms and these Terms is governed by the laws applicable in the Kingdom of Saudi Arabia and is subject to the exclusive jurisdiction of the courts of Riyadh, Kingdom of Saudi Arabia.

Contact Us

For any questions regarding these Terms, please contact us at:

  • Email: support@info-seed.com
  • Website: https://info-seed.com

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