Shopper using her phone in a mall
Solutions / Attract & Convert

Turn every moment of interest into a conversation

From the first click to the first conversation, InfoSeed helps you welcome prospects, understand their needs, and follow up on the channels they prefer.

Conversations built for growth

From first click to real conversation

Website conversations

Welcome visitors when their interest is highest instead of waiting for them to fill in a form.

  • Start the conversation directly
  • Answer at the right moment

Questions that qualify

Understand what people are looking for through simple questions in chat without adding friction.

  • Collect needs clearly
  • Give your team better context

From the customer's perspective

Customer waiting for a reply while looking at her phoneWaiting for a reply

The old way: more steps, more waiting

A customer clicks an ad, reaches a long page, fills in a form, and waits for a reply. Their interest can fade between each step.

  • Switching between pages and forms
  • Waiting for a reply after showing interest
  • Losing the context of their first interaction
Customer using her phone in a boutiqueConversation started

A connected way: start the conversation now

Customers can start chatting directly from an ad or website. An assistant understands what they need and guides or hands off the conversation when needed.

  • An easy start on the right channel
  • Engagement while interest is high
  • Clear context even through a handoff

Strengthening engagement across the Gulf

90%

Better customer satisfaction thanks to instant replies and lower enquiry costs

45%

Lower operating costs by automating repetitive requests and reducing manual effort

65%

Shorter customer-service wait times with instant automated replies from the first message

3x

More completed journeys when using connected solutions across every channel

A connected journey from click to opportunity

01

Start on any channel

An ad or website

02

Understand their needs

A conversation that reveals intent

03

Guide the next step

Thoughtful follow-up or a team handoff

Everything for a more connected opportunity journey

Multichannel engagement

Start conversations from campaigns, social media, and your customers' preferred channels.

Customer understanding

Bring together context from interactions to create more relevant experiences.

Smart conversation flows

Organize the next steps and bring in the right person when needed.

AI assistant

Answer frequent questions and carry on conversations without your team starting from scratch.

Explore the platform

An integrated marketing ecosystem that works autonomously

AiWorkspace

Let the agent run customer interactions for you: it understands what each visitor wants and steers the conversation to the right next step without losing context across channels.

Meet the agent

Multichannel campaign activation

Meet customers wherever they are: plan campaigns across messaging and digital channels, tuning content and timing so every message lands at the right moment.

Explore multichannel campaigns

Personalization and customer profiles

Know each customer up close: unify their data and interactions in one profile, with smart segments by interest and behavior that give every message more meaning.

See how Audience works

Journey orchestration and decisions

Draw journeys that make their own decisions: intelligent paths that read customer behavior and choose the next step automatically based on each response.

Discover AiWorkspace

AI-powered campaigns and content

Content that writes itself in your voice: messages and ideas generated by AI for every segment, while your tone stays consistent across all stages.

Explore campaign automation

Analytics and connected outcomes

Numbers that tell the whole story: track campaign results and customer engagement, and tie conversation context to outcomes to see what works and what to improve.

Explore analytics

Start a conversation. Give every opportunity a clearer path.

Talk to InfoSeed about an opportunity journey that fits your business.

Explore Agentic Support

Success stories

Customer journeys in Attract & Convert

Attract & Convert

From an advert to a qualified conversation

a visitor arrives from an advert and asks about a service. The assistant gathers interests and requirements, then hands the enquiry to sales with a clear summary.

Trading company
Attract & Convert

Follow-up that respects customer preferences

a customer requests a quote but pauses before the next step. With consent, a follow-up can reconnect them with their request and the same adviser.

Services company