Easy appointment booking
Patients choose the clinic, doctor, and time from the chat.
01InfoSeed conversation
Shifa ClinicsOnline
Today
You
I need a dentist appointment for tooth pain.
9:41
Industries / Healthcare
Care that feels closer to patients
Simplify booking, reminders, and post-visit follow-up through secure conversations.
Explore Agentic SupportHealthcare advantages
Self-service chatbot
The chatbot answers patient questions, books appointments, and takes requests around the clock, in Arabic and English, on the channel each patient prefers — easing the load on your front desk.
Live chat with support staff or caregivers
When a patient needs a person, the handover from bot to agent or caregiver is smooth: agents see every patient conversation across channels in one view and pick up exactly where the automation stopped.
Unified messaging across channels
Send medical instructions, reminders, and important updates over WhatsApp, Messenger, SMS, email, push notifications, and voice messages from one platform, with simple tools like campaign orchestration and flow builders.
InfoSeed clients
Trusted by healthcare providers
AI digital-transformation advisorAI-generated suggestions; final scope is confirmed in consultation.
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Use cases
Reminders that cut no-shows
Pre-visit reminders with confirm or cancel options.
02InfoSeed conversation
Shifa ClinicsOnline
Today
Shifa Clinics
Reminder: your appointment is tomorrow at 10 AM at the dental clinic. Please confirm or cancel.
9:41Post-visit follow-up
Send instructions, surveys, and routine follow-ups.
03InfoSeed conversation
Shifa ClinicsOnline
Today
Shifa Clinics
Hello! How are you feeling after yesterday's session?
9:41Features
Self-booking
Appointments without phone queues.
Reminders
Fewer missed appointments.
Privacy
Permissions and data protection.
Built for your function
Marketing
Share health awareness and screening campaigns with the right segments.
A connected, automated patient journey
- Book appointments in the chat
- Reminders and confirmations
- Pre-visit instructions
- Post-visit satisfaction survey
- Routine follow-up reminders
- Handover to reception
Success stories