Buyer's guide

How to choose a Meta-certified WhatsApp partner

Access to the WhatsApp Business Platform runs through Meta Business Partners. These practical criteria help you compare and decide with confidence.

Six criteria before you sign

Verify the badge in Meta's directory

Look the company up in Meta's official partner directory — don't rely on a logo on their website.

Business Solution Provider (BSP)

Confirm the partner is authorised to provide the WhatsApp Business Platform directly, not reselling someone else's access.

Local, Arabic-speaking support

A team that knows your market and answers in Arabic during your hours saves weeks of setup and back-and-forth.

Transparent conversation pricing

Ask for Meta fees separated from platform fees, and the cost of each conversation category (marketing, utility, authentication).

Integrations & automation

Does it connect to your CRM? Does it support WhatsApp Flows, AI agents and live-agent handoff?

Security & compliance

Ask where data is stored, how access is controlled, the privacy policy, and opt-in handling.

Well-known global companies offering the WhatsApp Business API. Always confirm current status in Meta's official directory.

Infoseed

Meta Business Partner with local Arabic support in Saudi Arabia, Jordan and the UAE, plus AI agents.

Global cloud communications platform with broad developer APIs.

Omnichannel communications platform with a wide Middle East presence.

Provider focused on direct WhatsApp API access for developers and partners.

Conversational messaging and chatbot platform at large scale.

Global provider of messaging, voice and verification.

Book a consultation and we'll answer these questions against your real use case.