A journey from interactions to outcomes
Agents do more than reply. They reason, plan, and act across your tools to get things done quickly.
InfoSeed / AiWorkspace
Ai Workspace
Unlock AiWorkspace for autonomous customer experiences
- An AI workforce that plans and acts under your team's control
- Move from manual orchestration to autonomous intelligence
- Fast, natural, trusted experiences for customers across the region
- Governed AI with native Arabic and dialect understanding
Runs on its own, reports to you
Agents keep working and improving without pause, and know when to stop and bring your team in.
Customers never repeat themselves
One customer context across WhatsApp, SMS, and digital channels, so each conversation picks up where the last left off.
One control plane for every AI agent you deploy
InfoSeed AiWorkspace helps you build, govern, and scale AI agents across your business. Instead of one assistant, a coordinated team of agents works together, each with a clear role.
- Design agents with goals, steps, and memory
- Orchestrate specialist agents as one system
- Connect agents to tools, data, and channels
- Observe and review every action
- Keep your team in control of key decisions
Data
Acquisition agentSupport agentRetention agentVerification agent
Customer entry point
InfoSeed StoreHello
Supervisor agentSystems
Human agent
ToolsYou lead the way. AI agents handle the work.
With AiWorkspaceWithout AiWorkspace
ExecutionAgents complete tasks end-to-endTeams trigger and manage every task manually
OrchestrationAutomatic coordination across specialist agentsManual routing and scattered workflows
OptimizationContinuous improvement from resultsPeriodic reviews and manual adjustments
PersonalizationIndividual, context-driven journeysBroad, scheduled messages
Human roleTeams direct, agents deliverTeams carry the whole workload
Everything your AI workforce needs to operate at full intelligence
Tooling & integrations
Connect agents to CRM, billing, and booking systems, and execute updates through APIs and multi-step workflows.
Agent design & execution
Give each agent a goal, permissions, and system access so it carries out its role without repeated instructions.
Multi-agent orchestration
Specialist agents handle focused tasks for faster replies, lower cost, and more natural, accurate answers.
Two solutions. One AI workforce. The entire customer journey covered.
01
Agentic Marketing
The agent starts the conversation when interest appears and guides the customer to purchase. Agents engage prospects the moment they show interest.
Explore Agentic Marketing
TodayHi Sara 👋 Our new winter collection is here — 20% off for you this week.
02
Agentic Care
Tracks orders, updates bookings, and opens tickets directly in your systems. Instant resolution for recurring enquiries, around the clock.
Explore Agentic CareTodayMy order #10482 is late, where is it?
Plugs into the stack you already have
AiWorkspace connects to your CRM, billing, booking, and e-commerce platforms. Agents retrieve data, trigger workflows, and execute updates in real time.
Create a contact
Update order
Create an invoice
Search ticket
One continuous journey
- Check conditionPurchase not completed
- Wait1 day
- App push“Pick up where you left off.”
- Wait1 day
- Switch to WhatsApp“Your items are almost gone.”
Carries the conversation across channels
One customer context orchestrates engagement seamlessly across WhatsApp, SMS, email, and notifications.
Start the chatRegional expertise combined with AI intelligence
InfoSeed brings Arabic and dialect understanding, governance, and the market knowledge regional businesses need.
- Understands Arabic and Gulf dialects
- Supports English conversations
- Combines language models with intent understanding
- Built-in safety and privacy controls
- Clear permissions for every team and agent
- Test before go-live and monitor continuously
Speed, consistency, and resilience with governance and trust
Measurable outcomes, every time
Track every agent and conversation from one dashboard.
Scales across your business
Add agents and channels without rebuilding.
Proactive by design, safe by default
Controls and human review at every key decision.
Success stories